Welcome back to the Sikka Software Podcast! Here at Sikka we are passionate about bringing you tools and solutions that benefit your patients and your practice.
Today, we’ll be giving you the breakdown of five key metrics that all dentists should know in order to make sure that their practice is maintaining profitability and serving all patients effectively. Utilizing these statistics will help practices run more efficiently and help providers better serve their patients.
Number One: No Shows to Appointments. If you’re getting a high amount of no shows relative to appointments, the problem may not be with the patient. A high amount of no shows means that a practice needs to look at their communication practices. We consider more than 1 in 100 appointments being no shows to be abnormal. Be sure to send reminder messages to your patients prior to their scheduled appointment times on a medium where they’re likely to see it.