Top 10 Best Practices to Manage your Social Media and Online Presence

Check out our webinar featuring dental industry expert Kevin Henry in an interview with social media expert Rita Zamora. They discuss simple ways to grow your online presence and reputation, through social media, reviews, and interactions. Many patients are turning to online review and social media platforms to find and screen new providers and in this webinar, Rita helps you get the most out of your presence.

With 16 years in the dental publishing industry, Kevin Henry is the former group editorial director for Dental Products Report and managing editor for Dental Economics. He was recently named as one of the top five influential voices in the industry on Twitter (@kgh23).

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Practice Mobilizer: Your Practice at Your Fingertips

One of the newest Practice Mobilizer features allows dentists to access patient records quickly and securely, no matter where they are. Whether they are at the movies, a sporting event or a family dinner, when an emergency call comes in, this free app lets dentists easily ascertain that the caller is indeed one of their patients and help him or her out of pain.

Practice Mobilizer is a free app that also offers additional key features to assist retail healthcare professionals, including dentists, veterinarians, optometrists, and others, in reaching their goals.

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Firegang Case Study

Firegang offers tailored solutions for all different dental practices. Their comprehensive marketing solutions help dentists stabilize their practice, increase revenue, and scale their growth across multiple locations.

Recently, Firegang partnered with Sikka Software to deliver additional insight into the dental practices they serve. Sikka connects with over 96% of dental practice management systems on the market to help companies like Firegang find the key data they need to facilitate their businesses.

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Riccobene Associates Family & Specialty Dentistry Case Study

Riccobene Associates Family & Specialty Dentistry is a large group practice based out of North Carolina. They provide both general and specialty dental care including pediatrics and orthodontics. They currently use Sikka Software’s Practice Optimizer products.

Recently, they were in touch with our Customer Success team and shared with us the following example of how Practice Optimizer helped them make decisions and meet their goals.

A Critical Question

“As a matter of feedback and testimony to the value and, in particular, the unique data, we get from Sikka, I wanted to share a recent experience that illuminates this value. We have a relatively new associate dentist (fresh out of residency) who, after some months, was not producing at a level that was expected in one of our de novo practices. As a result, our CEO was including this dentist in the handful of contract terminations that he was developing in an effort to improve our overall patient care and revenue stream.”

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5 Ways to Foster the Patient Relationship

Check out our webinar featuring dental expert Kevin Henry in an interview with Drew Sparks, Co-Founder and CEO of Swell CX, on ways to foster your relationship with your patients. Learn how to quickly and accurately measure success, including how to use Net Promoter Scores and customer satisfaction surveys. Plus Drew and Kevin discuss how you can use this information to help grow your online reputation.

With 16 years in the dental publishing industry, Kevin Henry is the former group editorial director for Dental Products Report and managing editor for Dental Economics. He was recently named as one of the top five influential voices in the industry on Twitter (@kgh23).

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Four Things You Need to Know about Practice Optimizer Orthodontics

Did you know that Sikka tracks key performance indicators (KPIs) for specialties within the dental industry? You can find many of these KPIs in the standard version of Practice Optimizer Premium, but Sikka has a special version of Practice Optimizer just for orthodontics. With Practice Optimizer Orthodontics, you can track important information about your business and, more importantly, how effectively orthodontic care is delivered throughout your practice.

Here are some ways that Practice Optimizer Orthodontics is customized:

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What Will You Do?

It’s the weekend. You’re enjoying a barbecue with your friends when you get a call on your emergency number from someone who claims to be your patient and asks for Tylenol #3.

Do you go to your practice to check if this is a patient of record?

Do you log in to your practice using a remote connection and hope the computer is still on?

Do you take a chance and call a pharmacy to prescribe this drug, hoping that the person really is your patient and that you don’t get into trouble?

Do you ignore the request and possibly anger an actual patient who is in genuine pain?

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Are you Letting Go Over $50,000 By Not Optimizing Your Fees?

I know you want to spend time with your patients and less time doing paperwork in your back office. Unfortunately, keeping your practice healthy can take work. The good news is that when your practice is healthy, your day runs smoother and you can provide the highest level of care for your patients. A key part of keeping your practice in good working order is updating your fees regularly.  Regular adjustments keep your fees competitive while not creating price shock for your patients.

Some of you may be thinking that you can use fee surveys or data trends to set your fees. While they definitely provide reasonable guidelines you still need to guess exactly what your fees should be. That is why Sikka Software developed Fee Optimizer.

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Rate 4 Apps on Our Newly Redesigned Marketplace and Get a $10 Starbucks Gift Card!

We’re always working to improve our Marketplace, and we’ve made a lot of improvements recently. One of these changes is that you can now rate the apps you use every day. We want to know what you think!

In order to rate apps, you have to log in using your Sikka account. Just click the “login” button in the upper right corner of the page. If you don’t have an account yet, you can get a free Sikka account by using our Practice Mobilizer app (available at www.practicemobilizer.com) or by signing up for any of our partners.

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